Business Development Representative
Favarger Consulting is an IT services consulting firm that has proudly served the San Francisco Bay area since 2011. We are seeking a part-time employee for a client outreach position. You will be making cold calls, connecting with potential leads through email and LinkedIn, and setting appointments for decision makers to meet with our team.
Past experience in healthcare related fields/businesses is a plus, as many of our clients are medical practices. Familiarity with Apple technology will also be helpful, as that is our specialty. That being said, any applicant with perseverance and strong conversational skills is encouraged to apply.
This position is best for those who thrive in an unstructured environment, have excellent time management skills and a strong sense of integrity and follow through. You’ll be required to work flexible part time hours to start, then after an apprenticeship period you’ll transfer to a full-time member of our team.
Requirements
- Meticulous time tracking
- Excellent customer service
- Thrives in an unstructured environment
- Strong sense of follow up and integrity
- Familiarity with CRM software or willingness to learn
- Wants to work in a small shop with all that entails
Responsibilities
- Cold calling and emailing leads from a provided list
- Follow the provided call script and be able to improvise/adapt it when needed
- Logging calls and notes in our CRM
- Communicate developments and new appointments with the team
- Provide weekly report of your work (including call volume, outcomes, etc)
If you think you’d be a good fit for this role, please email hr@favarger.net with a copy of your resume and your answers to the screening questions.
Screening Questions
1. Why do you want to work in tech sales specifically — and what do you know about managed IT services?
2. Describe a time you had to persuade someone who was initially skeptical or uninterested. What was your approach?
3. Walk us through how you'd organize your day if you had 50 prospects to work through, three follow-ups pending, and a discovery call to prep for.
4. What's your experience with CRM tools or any kind of contact/pipeline tracking, even something basic like a spreadsheet?
5. What do you think is the biggest pain point small businesses have with their IT, and how would you bring it up in a cold call?
6. What does your ideal growth path look like over the next 2–3 years in a sales or client-facing role?
7. Star Wars or Star Trek?
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