Communities In Schools of Pittsburgh-Allegheny County
POSITION DESCRIPTION: Program Director
About Communities In Schools Pittsburgh Allegheny County (CISPAC): Founded in 1985, CISPAC’s mission is to surround students with a community of supports empowering them to achieve in school and succeed in life. With annual revenue of just over $1 million, we offer a range of strategic solutions to harness the power of schools, students, families and the greater community to align decision making with student success as the primary focus. CISPAC deploys evidence-based interventions to help achieve school wide and student goals through expert consultation and on-site implementation. Our work is rooted in building strong relationships with all stakeholders and is deployed using trauma informed practices. We meet people where they are and work collaboratively to bring about positive systemic change to enhance school capacity and ignite student success.
Reporting to the Executive Director, the Program Director is responsible for CISPAC’s operational success ensuring seamless team management and development, program development and delivery and quality control and evaluation. In this newly established role, the Program Director will manage a growing staff of seven. The Program Director works collaboratively with the Executive Director and the staff to manage our school and community-based relationships.
Program & Service Management:
• Train, manage and supervise all staff and volunteers responsible for program delivery.
• Oversees the quality and success of all aspects of program and service operations.
• Provides strong management and supervision aligned with the vision and values of the organization.
• Develops curriculum and standard operating procedures for all programs and services.
• Ensure that all programming effectively meets all funder, client and CIS national standards.
• Visit school sites to observe, supervise, support and evaluate implementation.
• Works alongside staff to deploy workforce development programming.
• Works closely with Executive Director to develop new programs and design consultation services being delivered to new school clients.
• Participates in collective impact planning initiatives to ensure work aligns with larger community goals.
• Stays apprised of effective practices and strategies used to engage and support students across the CIS network.
Team Management and Development
• Develop and execute a supervision model that instills a sense of accountability among program staff to individual and organization performance standards.
• Work with staff to develop objective performance measurements across all sites, to ensure consistent, high-quality evaluation and goal setting for all employees.
• Recruit, Hire and oversee training and orientation of all staff members.
• Develop and implement a system to evaluate the skill, experience and professional development needs of all staff.
• Implement a professional development program to address employee experience and skill gaps.
• As a member of the Leadership Team, the Program Director is critical to identifying strategic growth opportunities that exist with current and potential clients.
• Develop and implement organization wide opportunities to deliver school-wide services in an efficient and effective manner.
• Models the seven commitments of the Sanctuary model of trauma informed care both internally and externally.
• Provides direct supervision to program staff helping to translate philosophy into practice and overall impact.
General CIS Responsibilities
• Participates in leadership team and all staff meetings.
• Participates in full board meetings as needed.
• Acts as liaison to the Programming Committee of the Board of Directors.
• Provides culturally competent and trauma informed service to all staff, students, families and schools served.
• Other duties as assigned.
REQUIRED SKILLS & QUALIFICATIONS:
This is an extraordinary opportunity for an individual with team management experience to grow and further develop programs and services to support students. The successful candidate will lead programs, partner with the Executive Director and work collaboratively with a high-performance management team. Specific qualifications include:
• Minimum of a bachelor’s degree is required. A master’s degree is preferred.
• A minimum of 5 years of experience in a team management role.
• Demonstrated success in providing direct supervision to program staff.
• Demonstrated success developing, implementing and evaluating program models.
• Demonstrated success operationalizing innovative programs and services.
• Proficient in using technology as a management reporting tool. Specific experience aligning an internet-based case management system with program/service workflows to establish a seamless data collection and reporting system is preferred.
• Strong project management skills managing complex, multi-faceted projects resulting in measurable successes and program growth.
• Experience working with a high-performance, collaborative, constructive peer group.
• Strength in hiring, recruiting, managing, developing, coaching and retaining individuals and teams, empowering them to elevate their levels of responsibility, span of control and performance.
• Understanding of human resources, employee performance improvement plans and corrective action policies.
• Demonstrated results in managing through complex systems and proven experience negotiating win-win agreements.
• Excellent verbal and written communication skills with exceptional attention to detail.
The successful candidate will have a commitment to developing leaders and coalition building across a broad spectrum of individuals and organizations. A strong commitment to social change through community empowerment. Demonstrates integrity, credibility and a commitment to and passion for CISPAC’s mission.
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
Must have a valid PA driver’s license and reliable transportation. Must be able to life 30 pounds. Must be flexible working in a fast-paced, nonprofit environment. Experience or interest in community building through education is a plus. This position works at the CISPAC administrative office and onsite at schools and in the community. Must be willing to use personal cell phone when working remotely.
COMPENSATION & SCHEDULE:
• $48,000 - $52,000 annually. Commensurate with experience.
• The Program Director is an exempt position
• Employee health benefits, short and long-term disability and retirement savings plan available.
• The position is expected to work at 40 hours per week. Candidate must be open to work a flexible schedule, including some evenings and weekends.
HOW TO APPLY:
Send resume and cover letter to Bridget Clement. Please include “Program Director” in the subject line of your email.
Application deadline: Friday, May 3, 2019.
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