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NOC Technician - Pittsburgh, PA

compensation: To be discussed.



Responsibilities:

  • Provide tier 1 technical support for incoming calls and online support requests
  • Collect and document all relevant information for trouble tickets
  • Escalate complex issues to tier 2 support or on-call engineers
  • Monitor network proactively to identify and address potential issues




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post id: 7759015599

posted:

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