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favorite this post Customer Service Representative (South Side) hide this posting unhide

compensation: 13.00hr
employment type: full-time

Kelly Services is looking for a Customer Service Associate for our client located in SouthSide , PA

This position is responsible for handling customer questions, taking inbound calls, and taking applications over the phone for our clients programs.

Essential Duties include:
- Taking applications over the phone and determining customer eligibility
- Completing all administrative functions
- Managing difficult customer situation
- Responding promptly to customer needs
- Soliciting customer feedback to improve service
- Adhering to program guidelines and procedures
- Taking inbound calls from customers, assisting customers with questions and resolving problems
- Maintenance and updating of customer files
- Data entry and maintenance of customer accounts on the computer systems
- Documenting contact with customers
- Processing all program correspondence and mailings

*Two shifts available- both Monday - Friday
* 8:30am to 5pm OR 11:30am to 8pm
*Starting at $13 an hour
*Blocks from the T Station, bus stop right out front and even free parking!
*This is a temp to hire opportunity
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6850064505

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